RTView Enterprise allows you to specify which columns to include in the Alert Views - RTView Alerts Table. You can also specify which column to sort on (rather than the Time column) and whether to sort a column by ascending or descending order.
This configuration impacts the RTView Alerts Table in the following displays and any custom displays that include rtv_alerts_table_common.rtv:
Alert Views - RTView Alerts Tabledisplay (rtv_alerts_table.rtv)
Service Summary Views - Service by CI Type display (rtv_service_citype_summary.rtv)
Service Summary Views - Service Summary display (rtv_service_summary.rtv)
Multi Area Service Views - Services CI Type Summary display (rtv_allareas_allservices_citype_summary.rtv)
Single Area Service Views - Services CI Type Summary display (rtv_area_allservices_citype_summary.rtv) By default, this display is not included in the navigation tree.
By default, the RTView Alerts Table (rtv_alerts_table_common.rtv) includes the following columns in the following order:
Time (the column label is First Occ)
Last Update Time (the column label is Last Occ)
Count
Alert Index (hidden by default)
ID (hidden by default)
Cleared (the column label is Closed and is hidden by default)
Cleared Reason (the column label is Closed Reason and is hidden by default)
Acknowledged (the column label is Sup)
Owner
Alert Name
PrimaryService (the column label is Primary Service)
CIName (the column label is CI)
Alert Text
AlertClass
CompID
TicketID
TicketGroup