This server process acts as the proxy for all database connections to the Alert Threshold Database and maintains information relevant to the Service Data Model, System Configuration information, and alert configuration. The Service Data Model consists of a list of all component IDs (CIs) that are relevant to the performance of a Service as well as the Services they affect. It also contains the four-level structure of the organization: Owners, Areas, Groups, and Services. All this information can be in one or more databases, or be generated dynamically from the data.
This server process also maintains an internal cache of aggregated alerts and their current state. It performs the correlation and propagation of alerts to the items in the Service Data Model which are affected by an alert. It also serves as a directory map and directs requests from clients to the appropriate RTView DataServer when a user requests detailed performance metrics.