CI / Service Tree View

View the contents of the CMDB hierarchically ordered in a navigation tree. Each row in the table is a different CI (for example, localhost;RTVMGR_DATASERVER).

Make a selection from the Owner drop-down menu, then use the navigation tree to filter data in the Service CI Table. The navigation tree, which provides a visual of the CMDB hierarchy, provides further filtering to the Area, Group, and Environment drop-down menus. Click Sort sort_table_icon00287.gif to order column data.

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Row Color Code:

Tables with colored rows indicate the following:

 

red_indicator_light00289.gif Red indicates that one or more alerts exceeded their ALARM LEVEL threshold in the table row.

yellow_indicator_light00290.gif Yellow indicates that one or more alerts exceeded their WARNING LEVEL threshold in the table row.

green_indicator_light00291.gif Green indicates that no alerts exceeded their WARNING or ALARM LEVEL threshold in the table row.

 

 

Filter By:

The following filtering options are typically included:

 

Owner: Choose an Owner to see metrics for Areas associated with that Owner.   

Area: Choose an Area to see metrics for Groups associated with that Area and Owner.   

Group: Choose a Group to see metrics for Services associated with that Group, Area and Owner.   

Service:    Choose a Service to see metrics for Environments associated with that Service, Group, Area and Owner.   

Env: Choose an Environment to see metrics for Environments associated with that Service, Group, Area and Owner.   

Fields and Data

This display includes:

 

Number of Components

The total number of CIs currently in the table.

 

CIType

The type of CI.

 

CIName

The name or address of the CI.

 

Severity

The maximum level of alerts for the CI. Values range from 0 to 2, where 2 is the greatest Alert Severity:

red_indicator_light00292.gif One or more alerts exceeded their ALARM LEVEL threshold.

yellow_indicator_light00293.gif One or more alerts exceeded their WARNING LEVEL threshold.

green_indicator_light00294.gif No alert thresholds have been exceeded.

 

Criticality

The Criticality (rank of importance) specified in the Service Data Model (CMDB) by your administrator. Criticality values are listed in the Component Views / CI Service Table display, which range from A to E, where A is the highest Criticality. This value is used to determine the value for Alert Impact.

 

Environment

The Environment for the CI.

 

Region

The name of the Region for the CI.

 

City

The name of the City for the CI.

 

Country

The name of the Country for the CI.

 

SiteName

The name of the Site for the CI.

 

OSType

The operating system currently running on the CI.

 

City

The name of the City for the CI.

 

Country

The name of the Country for the CI.