These displays present aggregated data of alert states for all Services for a specific Area. Data can be filtered by Area, Group, Environment, and alert Metric. Data is filtered by the $rtvOwnerMask, $rtvAreaMask and $rtvGroupMask values for the logged in user. For details, refer to the RTView Enterprise Configuration Guide.
Use these displays, for example, to isolate the Area and Environment in which a critical alert is occurring. If you see a critical alert, get information by comparing alert metrics (such as how many other items are potentially affected).
These displays drill-down to the Service Summary Views - Service By CI Type display. The Single Area Service Views displays present data in tabular and heatmap formats. Displays in this View are:
Single Area: Group/Service Heatmap: Heatmap of alert states for Services by Area, with the option to filter by Area, Group, Environment and alert Metric, and the option to show Group and Service Names.
Single Area: Region/Service Heatmap: Heatmap as described for the Group / Service Heatmap (above), with the option to filter by Region and no option to show Service Names.
Single Area: Group / Service Table: Table view of Group/Service Heatmap data.
Single Area: Services CI Type Summary: Table that shows the health state of Services per CI Type.
Single Area: Services History Heatmap: Heatmap of alert states, over time, for Services in a selected Area, with the option to filter by Group, Environment and alert Metric.