View all CI Types that are in your system, investigate their definitions and Service Model mapping, find out the name of their associated cache and their associated alert.
The CI Type Definitions table contains all CI Types that are defined in your system. Each row of data describes a particular CI Type, including:
INDEXMAP: The number of indexes and the order in which they are used to form the CI Name.
INDEXNAMES: A semicolon-separated list of the index columns.
RTVDISPLAY: The name of the RTView display to drill-down to from the Alerts Table to see summary data for this CI Type. This is the target of the Go To CI button in the Alerts Table and in the Service Summary display.
CIVARMAP: The names of substitutions that must be set to drill-down to the display.
DEFAULTQUALITY: A flag indicating whether the lack of data is considered an error condition or not.
OWNER: The Owner the CIType is associated with, when the CMDB is populated automatically from CIs of this type.
AREA: The Area the CIType is associated with.
SERVICEGROUP: The SERVICEGROUP the CIType is associated with, when the CMDB is populated automatically from CIs of this type.
The Cache Map By CI Type table lists all CI Types that are defined in your system and the name of the cache associated with each.
The Alert Map By CI Type table lists all CI Types that are defined in your system and the name of the alerts associated with each.
You can search, filter, sort and choose columns to include by clicking a column header icon (to the right of each column label) and selecting Filter, Sort Ascending, Sort Descending or Columns. Or just click a column header to sort.
Right-click on a table cell to Export to Excel or Copy Cell Value. Use Ctrl + click or Shift + click to select multiple alerts.