Configure Alert Notification

This section describes how to configure alerts to execute an automated action (such as sending an email alert). To setup alert notification you select the event you want to notify on and then select the action to execute.

You set alerts to execute notifications based on the following events:

• when a new alert is created

• the first time the Severity level on an alert changes

• when an alert is cleared

• periodically renotify unacknowledged alerts

By default, a .bat script is executed for new alerts and on the first severity change for an alert. The script, by default, is not configured to execute an automated action. However, you can uncomment a line in the script that prints alert data to standard output. Or, you can modify the script to execute an automated action (such as sending an email alert). The following is a sample output from the alert command script:

----- Alert command script executed: DOMAINNAME=MYMON-1, ALERTNAME=someAlert, ALERTINDEX=alertIndex1~alertIndex2, ALERTID=1075, ALERTSEVERITY=2, ALERTTEXT=High Alert Limit exceeded current value: 100.0 limit: 80.0 #####

To configure Alert Notification:

1. Open the RTView Configuration Application, select Alerts (in the navigation tree) and then the Alerts tab.

   

2. Toggle on Enable Alert Notifications and select the Notification Platform type (Windows or Unix).

3. Select an alert event that you want to notify on by clicking  next to the option.

Alert Event Options

• Notify on New Alerts: A notification is executed every time a new alert is created.

• Notify on First Severity Change: A notification is executed the first time the Severity changes for each alert.

• Notify on Cleared Alerts: A notification is executed every time an alert is cleared.

• Periodically Renotify on Unacknowledged Alerts: Enter the Renotification Interval (number of seconds). A notification is executed for each unacknowledged alert per the interval you specify here. If the Renotification Interval is greater than 0 and no actions are defined, the New Alerts action will be used for renotifications.

4. Select the alert action(s) you want to execute.

Alert Action Options

	Run a Script
	Execute Java Code
	Add Email Notification
	Send SNMP Trap
	Run Command String
	Conditional Filter

You can choose multiple actions.

5. Click  to close the dialog and  (in title bar) to save your changes.

6. Some alert notification actions require additional setup as described in the dialog for each action. See the descriptions of each action below for details on the dialogs and additional setup for each action.

7. Click to apply changes.