Configure Service Model

This section describes the Service Model (also referred to as the CMDB) and how to configure it. Configuration of the Service Data Model is optional.

Note: Before you configure the Service Model you must configure all the RTView DataServers you wish to include in your RTView Enterprise deployment.

To configure the CMDB you associate each CI in your system with a Service, Group, Area and Owner. These associations form the map that enables aggregation of data in RTView Enterprise Service displays. There are several ways to create the CMDB:

This section contains: