These displays present alert states at the component-level by Service in tabular and heatmap formats, while highlighting the most critical alert state. Data can be filtered by Owner, Area, Group, Service or Environment. Data is filtered by the $rtvOwnerMask, $rtvAreaMask, $rtvGroupMask and $rtvServiceMask values for the logged in user. For details, refer to the RTView Enterprise Configuration Guide.
Use these displays to get alert details and detailed status information for a particular Service, such as a list of all the CI Types relevant to a Service and the quality of the performance metrics for each CI. Displays in this View are:
Service By CI Type : Table of alert states for a Service organized CI Type, with general alert information.
Service Summary : Table of CIs by Service, with detailed alert information.
Service Health Heatmap: Heatmap of CIs by Service, with the option to filter by Owner, Area, Group, Environment and alert Metric, and show CI Names.