These displays present aggregated data of alert states for all Services for all Areas. Data can be filtered by Area, Group, Environment, and alert Metric. Data is filtered by the $rtvOwnerMask, $rtvAreaMask and $rtvGroupMask values for the logged in user. For details, refer to the RTView Enterprise Configuration Guide.
Use these displays, for example, to isolate the Area and Environment in which a critical alert is occurring. If you see a critical alert, get information by comparing alert metrics (such as how many other items are potentially affected).
These displays drill-down to the Service Summary Views - Service By CI Type display. The Multi Area Service Views displays present data in tabular and heatmap formats. Displays in this View are:
Group/Service Heatmap: Heatmap of alert states for Services by Area, with the option to filter by Area, Group, Environment and alert Metric, and the option to show Group and Service Names.
Group/Region Heatmap: Heatmap as described for the Group / Service Heatmap (above), with the option to filter by Region and no option to show Service Names.
Group / Service Table: Table of Group/Service Heatmap data.
Services CI Type Summary: Table that shows the health state of Services per CI Type.
Services History Heatmap: Heatmap of alert states, over time, for Services in a selected Area, with the option to filter by Group, Environment and alert Metric.